Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via GLS with tracking and drop-off without signature. If you prefer delivery by GLS Express with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

RETURNS: In order for the return of the products to be accepted for sure, please do it within a maximum of 3 working days after receiving it and the products must be returned sealed and in the original packaging. Otherwise, there is a risk of refusal of the return.

Boxes are amply sized and your items are well-protected.

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